Contact us

Herbatika
hello@herbatika.co.uk

Frequently Asked Questions

1. How can I place an order?

To place an order, simply browse our website and add the desired items to your cart. Once you have finished shopping, proceed to the checkout page and follow the instructions to complete your purchase.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal. You can choose the most convenient option for you during the checkout process.

3. How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected. Generally, orders are processed and shipped within 1-2 business days. Once your order has been shipped, you will receive a confirmation email.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our us within 14 days of receiving your items. We will provide further instructions on how to return the products and issue a refund or exchange. 

5. How can I contact your customer support?

If you have any questions, concerns, or need assistance, please don't hesitate to reach out. You can contact us by email at herbatika@gmx.com. 

We value your feedback and are here to help. Don't hesitate to contact us if you need any assistance or have any inquiries. We look forward to hearing from you!